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Human Resources

Employee Assistance Program

AllOne Health EAP

The University’s Deer Oaks EAP is now AllOne Health!  Available 24/7 to all UH benefits-eligible employees and their dependents. EAP services are confidential and offered at no cost both virtually and in-person.

While AllOne Health will continue to offer 3 free no-cost counseling sessions per issue per year, it will also offer enhanced features such as self-guided CBT, financial wellness tools, work-life resources and new medical advocacy referrals.  As part of the transition to AllOne Health, you’ll be able to navigate the EAP more easily and access seamless connection to services like live chat, phone support and online request forms.

Well-versed in helping clients of all ages, AllOne Health professionals provide counseling sessions for all types of life concerns. Some of the most common reasons that employees contact the EAP are:

  • Stress & Anxiety
  • Depression
  • Alcohol/Drug problems
  • Parenting & Family Concerns
  • Couples & Relationship Issues
  • Unexplained Irritability
  • Grief or Bereavement
  • Anger Management
  • Change & Life Transitions
  • Work Conflicts
  • Communication Skills
  • Loneliness & Isolation

Available tools and/or referrals include the following and more:

  • Childcare and Eldercare
  • Legal and Financial Issues
  • Concierge Services
  • Savings Center Discounts
  • Free Interactive Online Simple Will
  • Free ID Recovery Services
  • One-time emergency ride reimbursement
  • Monthly newsletters

An ALL-NEW EAP Member Portal providing access to all of these benefits is now also available!

How to Get Started:

  1. Visit AllOneHealth.com/DeerOaks. Before you can log in, you must click "Sign Up" to create an account first using your email and company code: UHMC (The Company Code and Password are the same, UHMC.)
  2. You will receive an email confirmation to complete the registration process.
  3. Should you encounter any difficulties in creating an account, click "Email Support".
  4. You may also call EAP services directly at 1-888-993-7650.

How to Download the New EAP Member Portal Web App

  1. From your mobile phone, open Safari (iPhone) or Chrome (Android).
  2. Visit AllOneHealth.com/DeerOaks.
  3. Tap the share icon (iPhone: square with an arrow; Android: three dots).
  4. Select "Add to Home Screen" and tap "Add".

Additional Mental Health Benefits

BCBSTX HealthSelect also provides mental health benefits, including Virtual Visits. For help finding in-network providers, visit www.healthselectoftexas.com or call a Blue Cross and Blue Shield of Texas Personal Health Assistant toll-free at (800) 252-8039 (TTY: 711), Monday-Friday, 7 a.m. – 7 p.m. and Saturday, 7 a. m. – 3 p.m. CT.

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