Messaging Guidelines
Approval & Formatting
- All messages must be approved by the respective AVP before submission.
- Messages must use University-approved fonts.
- Messages without approved graphic design elements must include the Division or Portfolio Logo as the header.
- All campus-wide messages must be submitted at least 7 business days prior to the desired distribution date to:
- Germaine Washington, Director of Marketing & Communications (MarCom), for review.
Review Process
- If revisions are required, the submitter must make all edits and resubmit the updated version.
- Once reviewed, the Director of MarCom will submit to VP Dr. Kittle for final approval.
- After VP approval, Germaine will submit to UIT.
- UIT will send the final proof to both Germaine and the submitter for approval.
- Both must approve before distribution.
- Errors discovered after distribution cannot be corrected.
Style & Compliance
- All messages must follow AP Style.
- All hyperlinks must be tested and working before submission.
- Messages submitted after the 7-day window may be delayed.
Event Communications
- Create a Communications Messaging Schedule for all signature events, especially recurring ones:
- Juneteenth
- Hispanic Heritage Day
- Weeks of Welcome (WOW)
- Family Weekend
- Other annual DSA events
- For all messages with graphic design assets (e.g., banners), the DSA logo must be prominently displayed.
- For grammar/style support, use AP Style resources, Google, ChatGPT, or consult the Director of MarCom.
Workflow Summary
Sender → Director of Marketing and Communications → VPSA → VPUM → Director of Marketing and Communications/Sender → Distribution