Financial Aid Advising Team

Financial Aid Advisors are available via email, by phone (713-743-1010, option 5) and by virtual drop in advising (via the Navigate app) to help you with questions about your financial aid process. Students may also request assistance from any advisor by clicking on the Advisor's name below to send an email.

Virtual Advising 

Students with CougarNet accounts may queue online for a drop-in advising session during specific hours.

Virtual Drop-In Advising Hours

The Office of Scholarships and Financial Aid virtual advising is currently unavailable due to the start of the fall 2025 semester. We will resume virtual advising on Sept. 15, 2025. View our available contact options online

Financial Aid Advising Team:

Martha Hollas  
Debra Montague-Chandler  
Luis Gonzalez  
Gwendolyn Richmond Satisfactory Academic Progress (SAP) Appeals
Scott Parker   All Optometry and Pharmacy Students
Emelia Alvear All Law Students
Karina Galvan All MBA Students
Ivy Wilcox   All College of Medicine Students
Olutola Olushola   All Athletes  

Representatives are also available to assist you on the phones. For hours of service, please visit the Welcome Center webpage. Please feel free to call a financial aid representative at 713-743-1010, option 5.